Automotive repair, Chicago IL / AI receptionist, Autonomous agent systems, Business integrations
AI agents at J and A Automotive: catching the calls, running the back office
A live experiment at a Chicago auto repair shop: an AI receptionist that answers every call day or night in English and Spanish, books the work, and wins back lapsed customers, plus an executive agent layer that drafts the owner’s back-office decisions for approval. Both learn from real corrections, and a person stays in control.
June 15, 2026